Refund policy
Please review our refund and non-refund policies outlined below:
Shipping Options and Lost Packages
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- In the event that your package is lost or undelivered, you have two options:
- Resend New Package: We will resend one new package at no additional cost to you.
- Tracked Shipping: You may choose to pay an additional fee for tracked shipping to ensure secure delivery.
- In the event that your package is lost or undelivered, you have two options:
Commission Refunds
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- Refunds for commissions are available under the following condition:
- If the artist does not make contact within 14 days of purchase, you are eligible for a full refund of your commission fee.
- If the artist does not make contact within 14 days of purchase, you are eligible for a full refund of your commission fee.
- Refunds for commissions are available under the following condition:
By completing your purchase, you acknowledge and agree to the terms of this refund policy.
If you have any questions or need further assistance, please do not hesitate to contact us. Thank you for your understanding and support.